Review management

Responding to both positive and negative reviews is crucial for local search visibility and customer trust.

Mirador Local simplifies this process by centralising review management in one dashboard, making it effortless to engage with customer feedback.

This proactive approach improves your online reputation and positively impacts your local search results, reinforcing the importance of interactive customer relations for business growth.

Review Features

Read and respond to reviews

Mirador Local empowers your team, supporting unlimited users, to efficiently manage reviews using custom templates tailored for positive, negative or frequent feedback. These templates include options for personalising responses including the reviewer's full name.

Integrated analytics improve this feature by tracking the number of reviews, their scores, and the response rate, streamlining your review management process.

Reply Templates

Use custom responses

By creating personalised responses for positive, negative, or common feedback, businesses can maintain a consistent and professional tone. These customisable templates streamline the process, ensuring timely and tailored communication.

TEam Management

Your entire team

Mirador Local enables your entire team to collaborate seamlessly in supporting and responding to reviews. With features designed for teamwork, everyone can contribute to managing feedback efficiently.

Analytics

Track reviews

Monitor daily performance and track reviews through Mirador Local. You can view and reply to reviews, offering insights into daily interactions and response effectiveness.

Dynamic Filters

Filter by group & scores

Effortlessly filter reviews by groups and scores to prioritise and manage customer feedback. This targeted approach allows for efficient review handling, ensuring personalised responses and improved customer satisfaction.

Looker Studio Connector

Integrate your review data into Looker Studio  

Improve your review analysis and reporting in Looker Studio by leveraging Google Business Profile data.

This integration facilitates detailed comparisons of reviews across different groups and regions, enriching your dashboards with crucial performance metrics related to customer feedback.

Insights into your data

DATA TO MAKE DECISIONS WITH

Boost your audience's experience with compelling GBP content and entice them to interact with your business.